Last modified: February 02, 2018
Welcome to Know Your Customer!
Know Your Customer (KYC) by Stunning enables you to understand your customers using your store’s data such as customer names, addresses, email addresses, order value and order count. If you choose to use KYC, then you agree to the collection and use of information in relation to this policy.
Information we collect & how we use it
We use your information to send you marketing communications, communicate with you about KYC and other Stunning services and let you know about our policies and terms. We also use your information to respond to you when you contact us.
We may combine personal information from one service with information, including personal information, from other Stunning services – for example to make it easier to analyze your customers.
When the application is installed on your Shopify store, your customer and order data is accessed by the Know Your Customer application through the Shopify API. We store this data in our database securely. We use this data to provide you with analytics on customers and orders; such as average spend by customers, and orders by location.
We combine your store’s US-based customers’ information (such as names and addresses) with additional demographic, behavior and interest data obtained from 3rd party data suppliers.
We use the combined data set for the following purposes:
– Create reports and add features to Know Your Customer application
– Build algorithms to gain insights into customer behaviors and patterns
– Develop new and experimental features for Stunning applications
– Benchmark customers and stores
Our 3rd party data suppliers are contractually obligated to not use your customers’ information for any other purpose except to provide their proprietary data to us.
When you use KYC, we collect information about how you use the app, such as the types of content you view or engage with or the frequency and duration of your activities.
We collect information from or about the computers, or other devices where you install or access KYC, depending on the permissions you’ve granted.
We use information collected from log data and other technologies, to improve user experience and the overall quality of our services.
The data collected by us is not shared with third parties or other stores. We maintain the confidentiality and security of all your data, including by maintaining technical and physical safeguards that are designed to:
a) protect the security and integrity of data while it is within our systems, and
b) guard against the accidental or unauthorized access, use, alteration or disclosure of data within our systems.
Further, we will not give access to information about your store to third parties or other advertisers.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Stunning LLC, 155 Bovet Road, Suite 302, San Mateo, CA 94402, United States.