About The App
InstaStories is the first Shopify app for creating and sharing Instagram Stories that will allow you to showcase your products in a more visual and immersive way.
People love stories from businesses
Instagram Stories have 500 million daily active users with 80% of these users following a business. A third of the viewed Instagram Stories are from businesses.
Create unlimited Stories in minutes
In 3 easy steps, create unlimited stories with InstaStories and post them to Instagram.
Provide the basic details such as name, format and type of story
Customize your story elements such as templates, background, images, fonts, colors, alignment, etc.
Create & Post
Create your story as an image or video and download via the app or via email to post it on Instagram
Get new templates every week
You don’t need to know how to code or design to make an Instagram story. We provide a ton of templates to get you started. All you have to do is customize the images, colors, fonts, etc. and download it.
Ride the Instagram Stories wave and don’t get left behind. Create stunning stories with InstaStories now.
Frequently Asked Questions
Have questions about InstaStories app? We’ve got answers. Browse the topics below to find what you are looking for.
Have an unlisted question? Let us know at firstname.lastname@example.org.
Prepare your store for InstaStories
What are Stories on Instagram?
Stories on Instagram are an ephemeral way of sharing photos and videos that vanish after 24 hours, perfectly suited for mobile experiences.
Stories don’t appear on your profile or in the main Instagram feed. When a new story is posted on an account, the profile picture will have a colorful ring around it. On tapping the profile photo, the story will appear in a fullscreen format.
Why should I use Instagram Stories?
Instagram Stories have 500 million daily active users with 80% of these users following a business. A third of the viewed Instagram Stories are from businesses. These users tend to stay on the platform longer and visit more often. Ride the Instagram Stories wave and don’t get left behind.
How can InstaStories app help me?
InstaStories can help you create stunning stories to share on Instagram. Post these Stories on Instagram to engage your followers or showcase your products to a new audience.
How can I prepare my Shopify store to use the app?
In order to use InstaStories, ensure that you have:
- an active Shopify store with at least one published product
- an active Instagram business account to post your stories
Install and setup InstaStories
How can I install the InstaStories app?
Go to the InstaStories app page on the Shopify App Store and click the “Add app” button. Log into the App Store if required and confirm the installation by authorizing the app.
How should I choose a pricing plan?
Depending on your need, you can choose from four pricing plans that InstaStories app offer.
- Free plan: Use this plan to test the app. You can create up to 3 stories per months and get access to free templates.
- Minimal plan: Use this plan if you have a limited product range or if you are just starting with Instagram marketing. You can create up to 15 stories per months and get access to free and basic templates.
- Popular plan: Use this plan if you have a diverse product range or if you want to use Instagram to grow your followers. You can create up to 60 stories per months and get access to all the templates.
- Unlimited plan: Use this plan if you have a diverse product range or if you have a large number of Instagram followers. You can create unlimited stories per months and get access to all the templates.
You can download a story as many times as you like in any plan.
How can I change my pricing plan?
You can change your pricing plan any time by clicking on the “change plan” link on the home page. You will be redirected to the plan selection page where you can choose from our existing plans. Note that you can downgrade to a new plan only if you have not crossed the story creation limit of this plan.
Why can't I select a preferred pricing plan?
You can downgrade to a new plan only if you have not crossed the story creation limit of this plan. For example, if you are currently on a Popular plan and have created over 10 stories (starting from the 1st of current month), you will not be able to downgrade to a Free plan since you have crossed the Free plan’s limit. However, you can downgrade to a Minimal plan since you still haven’t crossed the Minimal plan’s limit.
How many stories can I create per month?
The story creation limit is based on your chosen pricing plan. The story creation limit is reset on 1st of every month.
- Free Plan: The limit is 3 stories per month.
- Minimal Plan: The limit is 15 stories per month.
- Popular Plan: The limit is 60 stories per month.
- Unlimited Plan: No limit on story creation.
Explore the InstaStories app
What is a home page?
The Home page is the main view of the app. You can create a story using the “Create Story” button on this page. You can see all the stories you create on this page and even filter the results using the search bar.
What is a canvas page?
Canvas page is the creator view for the app. You can customize elements of a story using the canvas section on this page. You can interact with the elements by clicking/tapping on them. On clicking/tapping, you get a popup with options to customize these elements. The page also has action section with option to go “Back”, change “Templates” and “Save” the story.
What are templates?
Templates are pre-defined stories draft that serves as a starting point for creating a story. The elements of a template are customizable. You can interact with the elements by clicking/tapping on them. On clicking/tapping, you get a pop-up with options to customize these elements.
How can I search my stories?
You can search your stories using the search bar provided on the Home page.
Create Instagram Stories
What type of stories can I create?
You can create various type of stories using the InstaStories app to show to your Instagram followers or a broader. Depending on the type you select, you will see associated templates in the canvas page.
- Product Story: Create a product story to showcase your product/services
- Discount Story: Create a discount story to boost sales with discount codes
How can I change the images in the stories?
On the canvas page, you should be able to change the images by clicking/tapping on the individual images. Choose an image you like from the image selector popup. Use tabs to browse through the images from various sources. You can use the left and right navigation button to navigate them and search field to search an image by its name.
How can I customize the text in the stories?
On the canvas page, you should be able to customize the text by clicking/tapping on the individual text element. You can customize the text, size, color, font, alignment, and effects of the text using the popup.
How can I customize the background in the stories?
On the canvas page, you should be able to customize by clicking/tapping on the individual background element. You can customize the color of the text using the color picker using the popup.
Post a story on Instagram
How can I download a story?
A download button will appear on hovering over a story on the home page. On a mobile device, you can view the download button by tapping on a story on the home page. You can download a story directly to your device using this download button. If the download does not start automatically, save the story manually.
How do I post a story on Instagram?
You can post your story on Instagram using the Instagram mobile app.
- Tap the camera icon in the top left of your screen or swipe right from anywhere in Feed.
- Swipe up anywhere on the screen to access your phone’s library or gallery.
- Choose a story downloaded from the InstaStories app.
- Draw shapes, add text or add a sticker to customize your story.
- Tap “Your Story” in the bottom left to share the story.
How can I get the story in my email?
An email with the download link is sent automatically on creation of a story. You can use this link to download the story. If the download doesn’t start automatically, save the image manually to your system.
Ask for help
How can I contact support?
You can contact support 24×7 using the Intercom app. You can also drop us an email on email@example.com. Kindly mention “InstaStories” in the subject line and your store name in the email. Screenshots of the issue will be much appreciated.
How can I report an error in usage calculation?
Usage is the count of the stories created using the app from the 1st of the month until today. Usage is reset on 1st of every month. In case of any error in usage calculation, contact support using the Intercom app or an emailing us at firstname.lastname@example.org.